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Terms Conditions for Your 399 tk Account

We've built 399 tk around mobile-first access for Bangladesh, with bKash, Nagad and Rocket as your deposit rails. These terms explain how your account works, what we expect from you, and what you can expect from us when you play.

Account rulesPayment termsWithdrawal processFair play policyRegion eligibility

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ACCOUNT SECURITY

How We Handle Your Account Data

We take your account security seriously because trust is what keeps you coming back. Your login is protected by password encryption, and we never share your bKash or Nagad details with third parties. Every withdrawal goes through a verification step to confirm it's really you requesting the funds, and we monitor account activity for unusual patterns that might signal a compromised login.

Data Encryption

Your password and payment details are encrypted at rest and in transit. We use industry-standard SSL to protect every interaction between your device and our servers, whether you're logging in from Dhaka or checking your balance on the move.

Verification Process

When you request a withdrawal, we may ask for ID or proof of address to confirm your identity. This step protects your account from unauthorised access and ensures funds go to the right person every time.

Account Monitoring

We track login locations and betting patterns to spot suspicious activity. If we see something unusual, we'll freeze the account temporarily and contact you to verify that you initiated the actions before releasing it again.

Data Requests

You can request a copy of your personal data, ask us to correct an error, or delete your account entirely by emailing support. We respond to data requests within seven days and complete deletions within thirty.

How These Terms Apply to You

399 tk Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with 399 tk, you agree to these terms in full. We operate under the laws of our licensing jurisdiction, and access depends on your local law and the eligible regions we can serve. If online gaming is restricted where you are,

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you must not create an account or place bets. We reserve the right to verify your location and identity at any time, and to suspend or close accounts that breach these terms. Your deposits through bKash, Nagad or Rocket are processed as wallet transfers; we do
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not store your payment credentials. Withdrawals require account verification, and we may request documentation to confirm your identity before releasing funds. You must be at least eighteen years old to register. We may update these terms from time to time; continued use of your account means
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you accept the updated version. If you disagree with any change, close your account before the new terms take effect. We aim to resolve disputes fairly, but we cannot guarantee outcomes or reverse decisions once they are final. Your account is personal to you; sharing login
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details or allowing others to use your account violates these terms and may result in permanent closure. We keep records of all transactions, bets and account activity for operational and compliance purposes, and you can request a copy of your data by contacting support.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS QUESTIONS

Ask Us About These Terms

If you have questions about how these terms affect your account, our Bangladesh support team can walk you through the specifics. Reach us by live chat for real-time answers, email for detailed queries, or check the account section for your transaction history and verification status. We handle most questions the same day, and complex cases within forty-eight hours.

Terms & Conditions FAQ

No. Each person is allowed one account only. If we detect duplicate accounts linked to the same device, payment method or personal details, we will close all but the first account and forfeit any balances in the duplicates.

We may suspend your account, cancel any pending withdrawals, or close your account permanently depending on the severity. Common breaches include sharing login details, using a VPN to bypass region checks, or placing bets from a restricted location.

Access depends on your local law and the eligible regions we can serve. If online gaming is prohibited where you are, you must not register. We may ask for location proof during verification, and accounts opened from restricted areas will be closed.

Usually no. We process withdrawals to the same payment method you used to deposit for security and anti-fraud reasons. If you need to change your wallet number, contact support with documentation proving both accounts belong to you.

We typically ask for a government-issued ID and a recent utility bill or bank statement showing your address. Upload clear photos through your account dashboard, and we review them within one business day in most cases.

Yes. We post updates in the account section and send an email to your registered address when we make material changes. Continued use of your account after the change date means you accept the new terms as written.

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